Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a rental, or contact us for support.

• Account Information: Name, email address, phone number, and address
• Payment Information: Credit card details processed securely through Paystack
• Rental History: Instruments rented, dates, and rental duration
• Communication: Messages, feedback, and support requests
• Usage Data: How you interact with our website and services

We use the information we collect to provide, maintain, and improve our services:

• Process your instrument rentals and payments
• Send rental confirmations and updates
• Provide customer support and respond to inquiries
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business
• Payment Processing: With Paystack to process your payments securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure payment processing through Paystack
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and infrastructure

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with data protection authorities

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements

You can control cookie settings through your browser preferences.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.